FAQs about what we are packing
How big will my package be?
Box Dimensions: Approximately 66cm x 41cm x 26cm
Joy Pack Single 2.3kg
Joy Pack King Single 2.3kg
Joy Pack Queen 3.3kg
Joy Pack King 3.4kg
Joy Pack Super King 4.0kg
I just don't think I'm vibing with it
If you’re not completely satisfied with you Joy mattress after 101 mornings and nights, or before, you can simply return it for a full refund, no questions asked. You can find more info on our 101 Mornings Returns Policy here.
I’m pinching the pennies, how much is shipping?
Good news – it's free! More moula for your sky rocket.
I'm so excited! when will my Joy! arrive
We know you're excited and our busy Joy! helpers are working at speed to get you Joy! quickly! But for peace of mind, here are some finer deets:
Orders before 12pm - same day delivery*
*Same day delivery excludes public holidays & weekends
Orders after 12pm - next day delivery**
**Next day delivery excludes public holidays & weekends
South Island & North Island excluding Auckland Metro – we’re sorry…we’re starting in the big smoke and will be in your hood soon, but sadly we aren’t delivering to you just yet.
Stay tuned or email email@example.com to be notified when Joy! hits your town.